Account Director- Crisis

Description Edelman is a new kind of agency, at the intersection of PR, Advertising, Social, Digital, Earned Media, and Experiential. We blur the lines between each medium to create smart, innovative, and powerful work that gets people talking and engaging with brands in new ways. You will be challenged to push convention and your creativity to find modern ways to drive consumer behavior in today’s socially charged, digital environment. We are passionate, unconventional, and driven by a desire to do the best work possible. We get results for our clients and have the trophies to prove it. Our 6,000 people in more than 60 offices globally deliver communications strategies that give our clients the confidence to lead, act with certainty, and earn the lasting trust of their stakeholders.

Responsibilities

• Counselling clients confidently and maturely on managing actual and potential reputational issues and crises
• Developing materials to support client counsel such as risk assessments, stakeholder analysis and engagement plans, scenario maps, strategic communications plans, Q+As
• Managing and developing client relationships, exhibiting best practice in client handling
• Supporting on and/or leading day-to-day on a varied portfolio of accounts
• Overall account project management and overseeing quality and operational performance

Requirements

• Hands-on experience advising clients on complex issues and crises impacting a wide variety of stakeholders across all channels, including digital/social
• A strong track-record of managing a diverse portfolio of clients/accounts and providing senior clients with clear, confident, and well-informed strategic counsel under pressure
• Excellent communications skills, both verbal and written

Benefits

• An opportunity to shape your future and work with some of the smartest and most energetic people in the PR industry
• We offer a hybrid work environment
• Big potential for personal growth, training, and further development of skills
• A dynamic, collaborative, and inclusive culture, where diversity is embraced