Associate CSM (Performance Marketing Expert) - Hybrid in Dubai

Description

👫 Who are we looking for? We’re looking for an experienced Customer Success Manager or Account Manager with strong experience in Performance Marketing who's passionate in helping clients find and promote their best products while using (and co-creating) a unique SaaS solution.

🌍 Where? It's a hybrid set-up where you will balance working from home and in our JLT Office

🗓️ When? ASAP

ABOUT THE ROLE

• Our Customer Success Managers work as strategic partners to our e-commerce retailers and help them to make their businesses more profitable

• You will be responsible for the full customer cycle - from onboarding the client into our SaaS platform, being their partner through strategies and success while providing analytical and business insight in elevating their ROI and revenue.

• We work with medium- and large enterprise clients across the region (Middle East, Africa, India)

• In this role, you can learn more about the e-commerce business, strategise with clients, get data insights and translate them into action points, create the case studies and last but not least you will learn more about running the unique startup which creates the future in e-commerce.

ABOUT YOU

• First of all, you should like a fast-paced environment where some things change if we find better solutions.

• You already have a minimum of 2 years of experience as an Account or Customer Success Manager within the Performance Marketing environment, ideally from a MarTech /AdTech company, but any other SaaS is okay too.

• Marketing Technology is your passion and you have at least some knowledge about Google and Meta Ads (or you already are an expert).

• Business acumen and data analytics comes second nature to you

• The company culture is important for you. You want to be surrounded by friendly and smart people who work together.

PERKS AND BENEFITS

• 30 days of holiday

• Education budget for your development

• Quarterly performance bonus (or commission)

• Phone allowance

• Flight ticket allowance

• Vacation allowance

• WFH Subsidy (€150 once per quarter)

• Company and team events (online&offline)

ABOUT THE COMPANY

ROI Hunter is a SaaS startup, building an ad-tech platform for eCommerce. A certified Google and Facebook Marketing Partner, we have access to Facebook & Google global communities, knowledge and technology (including APIs). Founded in 2014 in Brno, Czech Republic, we closed a $5.19 Million Series A investment in 2018.