Associate Customer Success Manager, UKI

About the Company Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. The team comprises over three thousand self-driven individuals spanning over 100 countries. After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B.

Responsibilities You will provide advice on how to best structure internal processes to drive growth while using Deel's product adoption and help the client with their remote global workforce. Managing up to 200 accounts, you will work on project management, collaborate with internal teams, and set up outreach campaigns for customer base.

Requirements 1-2+ years of experience within Customer Success, experience within a Regional/Global book of business, experience in outreach campaigns & automation, used to deal with escalations, or frustrating customers, take good ownership & accountability, you speak, read and write in English fluently, you are based within EMEA timezone.

Preferred Qualifications Experience working with clients and team members from multiple countries and across multiple time zones, experience working in a remote team, experience working at a high growth start-up or scale up, Fintech or HR tech experience.

Benefits Provided computer equipment tailored to your role, stock grant opportunities, additional perks and benefits based on your employment status and country, the flexibility of remote work, including WeWork access where available.