Associate Director, Client Onboarding EMEA

About the Company Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. The team comprises over three thousand self-driven individuals spanning over 100 countries. Our market-leading technology, expertise, and global team are crucial to the platform’s success, enabling millions of jobs worldwide.

Responsibilities

• Lead an onboarding organization across EMEA
• Create models and plans for how we onboard customers, focusing on Customer Experience, Time to onboard, and Process Consistency
• Drive metrics across our EMEA team and report out on business needs

Requirements

• 5+ years of experience in an implementation or onboarding position with experience working cross jurisdiction at a unicorn start-ups, a big tech company, or in consulting
• Experience in project management

Preferred Qualifications

• Experience working with clients and team members from multiple countries and across multiple time zones
• Experience working on a remote team
• Fintech or HRtech experience
• Multilingual

Benefits

• Provided computer equipment tailored to your role
• Stock grant opportunities
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available