Business Operations Specialist

Are you interested in working with communities delivering exceptional experiences? Would you describe yourself as a highly structured individual with fast learning abilities? Are you highly collaborative with a knack for thriving in cross-functional duties? Does the prospect of supporting the development of a large-scale, highly innovative enterprise excite you?Sounds exciting?Read on …

ABOUT US

Africa has an untapped talent pool that is increasing exponentially, with a projected workforce that will exceed India and China by 2035 Fuelled by this, our mission is to create work opportunities for millions of Africa’s youth and solve the world’s shortage of technology talent.

Our company SAND has 170+ staff members from 30+ countries with plans to acquire several companies around the world to become a multi-billion dollar global technology services provider that employs over 100K employees across the globe.

We have 3 brands represented in our ecosystem:

• With ALX, we are building the fastest-growing pool of technology talent in the world, training young talent across Software Engineering, Cloud Computing, Data Science and Salesforce. We are shaping the next generation of software engineers in over 60 countries.
• Through our talent agent, The Room, we are creating a community (43+ countries represented to date) for the World’s top tech talent sparking transformative careers by connecting top technology talent with extraordinary opportunities for impact.
• Through Sand Technologieswe support enterprises and scale-ups around the world to develop world class technology products, build great technology teams, generate more revenue, and deliver outstanding customer experience. Our clients include one of the largest cloud computing providers in the world as well as Bestseller A/S (Denmark), Create Prime (New Zealand), Stanbic Bank (Kenya), and Tamara (Dubai).

With varying levels of expertise in software development, data, cloud, machine learning, artificial intelligence, UX design, web development, etc, we providing unparalleled opportunities to technology talent worldwide while reshaping industries, disrupting traditional business models, and creating new opportunities for innovation and growth.

We do hard things!

ABOUT THE ROLE

We are seeking a highly skilled and motivated Business Operations Specialist to join our team. In this role, you will be responsible for providing comprehensive support to the VP of Operations in managing day-to-day operations, driving strategic initiatives, and optimizing business performance. The ideal candidate will possess a strong background in data analysis, business intelligence, strategic planning, and exceptional communication skills.

Responsibilities:

Data Analysis and Business Intelligence

• Work closely with the BI team to analyze and interpret data sets and prepare business dashboards to identify trends, patterns, and insights.
• Develop and maintain key performance indicators (KPIs) and dashboards to track operational performance.
• Provide actionable recommendations based on data-driven insights to improve operational efficiency and decision-making.
• Collaborate with cross-functional teams to gather data requirements and ensure data accuracy and integrity.

Reporting and Presentation

• Prepare and deliver comprehensive reports, presentations and executive-level summaries to communicate operational performance, trends, and key insights.
• Create visually appealing and impactful decks that effectively convey information to stakeholders.
• Develop and maintain reporting frameworks to automate and streamline data reporting processes.
• Ensure data accuracy and consistency across reports and presentations.

Strategic Projects

• Collaborate closely with the VP of Operations in defining strategic goals, initiatives, and performance metrics.
• Lead and support strategic projects and initiatives, including process improvements, operational efficiency, and organizational effectiveness.
• Conduct research and analysis to provide recommendations for strategic decision-making.
• Monitor project progress, identify risks and issues, and propose mitigation strategies.

General Support

• Work closely with the VP of Operations, providing critical support and managing day-to-day operations.
• Coordinate and facilitate meetings, prepare agendas, and document meeting minutes.
• Assist in the development and execution of strategic initiatives, ensuring alignment with organizational goals.
• Conduct research and provide insights on industry trends, competitive analysis, and best practices.
• Handle confidential information and sensitive matters with discretion.

Qualifications:

• Proven experience in data analysis, business intelligence, and reporting.
• Excellent communication and storytelling skills, with the ability to convey complex information in a clear and concise manner.
• Experience in strategic planning and project management.
• Strong organizational skills and the ability to prioritize and manage multiple tasks effectively.
• Ability to work collaboratively with cross-functional teams and build strong relationships.
• Knowledge of operations management principles and best practices.
• Fluency in English (verbal and written); knowledge of other local languages a plus
• Humility and openness to feedback: you are always looking to learn and have an insatiable curiosity and hunger to grow
• Innovativeness and creativity: you have a tendency to use your imagination to create or introduce something new or different in any situation

This is an exciting opportunity for a talented and driven individual to contribute to the success of our organization. If you have a passion for data analysis, strategic planning, and operations management, we invite you to apply for the role of Business Operations Specialist..