Content Operations Specialist

Responsibilities:

• Automate data ingestion pipelines to ensure smooth operations.
• Own data quality and completeness across data types.
• Manage an outsourced team to meet SLAs in manual data processing.
• Collaborate with internal teams and external partners to continuously improve processes and customer outcomes.
• Maintain high standards of content quality and integrity, aligned with service levels.

Requirements:

• Experience with data and data ingestion processes.
• Knowledge of SQL and automation, particularly with Python.
• Experience managing outsourced teams to achieve SLAs.
• Ability to deliver high-quality data and process optimization.
• Strong attention to detail.
• Proactivity to take ownership to drive progress improvements.
• Ability to thrive in uncertainty and adapt easily to change.
• Openness to learning, accepting feedback, and providing thoughtful feedback to others.

Preferred Qualifications:

• Technical background, such as a degree in Computer Science or a similar field.
• Proficiency in data visualization platforms such as Looker, Tableau, or PowerBI.

Benefits:

• Home office budget of €650 for desk, chair, mouse, keyboard & monitor, etc.
• Choice between MacBook Air (M3 chip) or Dell XPS.
• Offsite fun & team trips.
• Unlimited co-working options through desana.
• Mindsurance: premium digital mental health care for remote teams.
• 24 paid vacation days on top of the bank holidays and special leaves.
• Permanent full-time employment through Remote.com.

About the Company:

• Driving the digitalization of air freight and logistics in a fast-growing Series B company.
• Backed by leading Venture Capital firms including Index and Bessemer.
• Positive, dynamic, hard-working and feedback-heavy culture with a strong dose of playfulness.