S

Customer Success Manager

Sift

Posted 3 months ago

Employment Type

Full Time

Location

Dubai

Experience

Senior, Manager

Benefits

Health InsuranceMedical InsurancePaid Leave

Required Skills

SAASAPIProject Management

Job Description

Description

The Customer Success Management team at Sift is seeking a Customer Success Manager to drive the adoption of Sift’s Digital Trust & Safety solutions, leveraging product and industry knowledge to drive ROI and build long-term customer success. Responsibilities include understanding customer’s business challenges, demonstrating the value Sift provides, being a Sift product expert, and acting as a customer advocate. Requirements include 3+ years in a similar role, experience in the fraud/payments ecosystem, owning a book of business, and showing value through data-driven metrics. Preferred Qualifications highlight strong customer-facing communication skills, business acumen, a strong work ethic, and experience with SaaS-based products. Benefits offered in Dublin include a competitive compensation package, medical coverage, income protection, flexible spending wallets, pension account contributions, and generous time off. About the Company: Sift is an AI-powered fraud platform that secures digital trust for global businesses, with a commitment to long-term customer success.

How to Apply

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