Customer Support Associate| EMEA (Hofy)
Deel
Posted 6 months ago
Employment Type
Full Time
Location
Dubai
Experience
Entry Level, Mid Level
Required Skills
Job Description
About the Company Deel and our family of growing companies are dedicated to helping businesses hire anyone, anywhere, easily. With a team spanning over 100 countries, Deel is building the best platform for hiring global talent.
Responsibilities
- Providing excellent support across chat, emails, and phone.
- Developing expert knowledge of the Hofy platform.
- Diagnosing and troubleshooting product issues/bugs.
- Advocating for customers internally.
Requirements
- 2+ years experience in Customer Support.
- Experience in managing a complex B2B SaaS product.
Benefits
- Provided computer equipment.
- Stock grant opportunities.
- Additional perks and benefits based on employment status and country.
- The flexibility of remote work.