Deel

Customer Support Associate| EMEA (Hofy)

Deel

Posted 5 months ago

Employment Type

Full Time

Location

Dubai

Experience

Entry Level, Mid Level

Required Skills

Customer SupportB2B SaaSRemote Work

Job Description

About the Company Deel and our family of growing companies are dedicated to helping businesses hire anyone, anywhere, easily. With a team spanning over 100 countries, Deel is building the best platform for hiring global talent.

Responsibilities

  • Providing excellent support across chat, emails, and phone.
  • Developing expert knowledge of the Hofy platform.
  • Diagnosing and troubleshooting product issues/bugs.
  • Advocating for customers internally.

Requirements

  • 2+ years experience in Customer Support.
  • Experience in managing a complex B2B SaaS product.

Benefits

  • Provided computer equipment.
  • Stock grant opportunities.
  • Additional perks and benefits based on employment status and country.
  • The flexibility of remote work.

How to Apply

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