Customer Support Specialist - French Speaking - Remote based in Portugal
Aircall
Posted 3 months ago
Employment Type
Full Time
Location
Dubai
Experience
Junior
Requirements
SaaS,B2B,English,French,CRMs
Required Skills
Job Description
Responsibilities:
- Advocate for customers and promote product education.
- Recommend technical solutions and guide product users.
- Work closely with the global support team to resolve technical issues.
Requirements:
- 1+ year of experience in SaaS B2B customer support.
- Fluency in English & French.
- Excellent communication skills.
- Familiarity with ticketing tools and CRMs.
- Technical aptitude and curiosity.
Benefits:
- Competitive salary package & benefits.
- Work-life balance.
- Fast-learning environment.
About the Company: Aircall is a global company backed by over $220 million of investment, creating technology for accessible communication. Join a diverse team with a strong sense of belonging.