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Embedded Crisis Manager - Dubai, Egypt, Israel or Egypt
Control Risks
Description Produce Event Advisories and Situation Reports for Crisis Management Teams (CMTs) in MENA. Support IMT and CMT activations as directed by the EMEA Lead, including the production of After Action reports. Plan and deliver crisis management training to the aforementioned CMTs on an annual basis. Identify and keep track of preparedness and response gaps. Update CMT rosters on a regular basis. Support and/or lead team projects. Ability to dive deep into data, existing processes, people, and technology challenges in order to identify risks and opportunities. Engage with regional stakeholder teams to assess gaps in their internal crisis response playbooks and processes. Plan, develop, and conduct annual training as directed by the Regional Crisis Manager. Identify opportunities for education and awareness of crisis management methodology across the region. Update CMT rosters on a quarterly basis. Support IMT and CMT activations as directed by the Regional Crisis Manager. Support and/or lead program projects, including working with third-party vendors, developing project charters, identifying and meeting project milestones, develop and track project metrics and key performance indicators (KPI).
Requirements Arabic and/or Hebrew speaker is essential for the role. Bachelor's Degree in business or related field. 5+ years' experience implementing and/or managing crisis management, risk management, or corporate security programs. Ability to travel across assigned region.
Preferred Qualifications Demonstrated ability to meet deadlines while managing multiple complex projects. Experience in managing the response to significant disruptive events. Strong interpersonal skills, including the written and oral communication skills necessary to build relationships and positively influence decision-making. Works iteratively, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Understanding of Business Continuity, Disaster Recovery and Resilience Planning. Strong understanding of crisis management and incident response. Knowledge of industry standards for crisis management and business continuity and operational risk management (ISO 22301, BS11200, ISO31000). Familiarity with Lean/Six Sigma principles. Strong critical thinking skills that enable problem solving and understanding complex, dynamic issues. Track record of having earned the trust of leadership by challenging norms, upgrading team performance, enabling growth, improving efficiency, and leading individuals without having any authority over them. Possess the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proficiency in English writing skills is essential.
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