Junior VIP Client Relations Specialist- Emiratis ONLY

Description

About us

The Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian Peninsula, where we are redefining the world of luxury. We seek to challenge the norms and build a sustainable company that is loved and admired, and inspires the modern-day luxury consumer.

Our aim is to unlock and curate the most valuable and exclusive closets from around the world.

What do we offer?

• A young, dynamic and forward-thinking environment
• Fast paced and very short decision times for changes
• A canvas for you to truly excel
• 99% of uptime on sunshine

About the role

The Luxury Closet is in search for a UAE NATIONAL to work as a Junior VIP Client Relations Specialist for our Dubai Office, who is motivated to turn the vision into reality and will give 100% to make it happen.

Responsibilities

• Prospect existing connections and develop connections with new consignors. These contacts include stylists, personal shoppers, boutique owners, sales associates, and individual consignors.
• Handle front-end customer administrative tasks and client servicing inclusive of requests related to financial, logistics, and other operational account support.
• Meet with consignors in their homes to procure their luxury merchandise.
• Develop and maintain relationships with existing consigners to increase the business.
• Maintain a seamless flow of communication with multiple departments including merchandising, accounting and customer service.
• Achieve the monthly consignment targets for the assigned geographic market.
• Develop and implement action plans to continually increase consignment with The Luxury Closet.

Requirements

• A very strong network of professional or personal contacts in the fashion and luxury industry.
• Only UAE National experienced/ fresh graduates or 2-3 year work experience in sales, business development, personal shopping, styling or dealing with VVIP clientele.
• Very good English and Arabic speaker
• Ability to work under pressure and exceed targets.
• Deep knowledge of multiple luxury brands.
• Strong customer service orientation.
• MS Office expertise: Word and Excel.
• Ability to work evenings and weekends when needed to accommodate the clients request for an appointment.