Junior VIP Client Relations Specialist- Emiratis ONLY
The Luxury Closet
Posted: 10 days ago
Entry Level, Junior E-Commerce Full Time Hybrid: Dubai
Description
About us
The Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian Peninsula, where we are redefining the world of luxury. We seek to challenge the norms and build a sustainable company that is loved and admired, and inspires the modern-day luxury consumer.
Our aim is to unlock and curate the most valuable and exclusive closets from around the world.
What do we offer?
- A young, dynamic and forward-thinking environment
- Fast paced and very short decision times for changes
- A canvas for you to truly excel
- 99% of uptime on sunshine
About the role
The Luxury Closet is in search for a UAE NATIONAL to work as a Junior VIP Client Relations Specialist for our Dubai Office, who is motivated to turn the vision into reality and will give 100% to make it happen.
Responsibilities
- Prospect existing connections and develop connections with new consignors. These contacts include stylists, personal shoppers, boutique owners, sales associates, and individual consignors.
- Handle front-end customer administrative tasks and client servicing inclusive of requests related to financial, logistics, and other operational account support.
- Meet with consignors in their homes to procure their luxury merchandise.
- Develop and maintain relationships with existing consigners to increase the business.
- Maintain a seamless flow of communication with multiple departments including merchandising, accounting and customer service.
- Achieve the monthly consignment targets for the assigned geographic market.
- Develop and implement action plans to continually increase consignment with The Luxury Closet.
Requirements
- A very strong network of professional or personal contacts in the fashion and luxury industry.
- Only UAE National experienced/ fresh graduates or 2-3 year work experience in sales, business development, personal shopping, styling or dealing with VVIP clientele.
- Very good English and Arabic speaker
- Ability to work under pressure and exceed targets.
- Deep knowledge of multiple luxury brands.
- Strong customer service orientation.
- MS Office expertise: Word and Excel.
- Ability to work evenings and weekends when needed to accommodate the clients request for an appointment.