Oracle E-Business Suite / Fusion Team Leader

Oracle E-Business Suite / Fusion Team Leader

We have an excellent opportunity for an Oracle E-Business Suite Team Leader to join our expanding delivery function in the UK. This role will take ownership of providing support for our Oracle E-Business Suite and Fusion customers with our Oracle Team as we continue to provide best-in-class support to an ever-growing customer list. This is a fantastic opportunity to join a rapidly expanding organisation and to progress your knowledge and career.

About the role:

Reporting to the CEO, this role will manage our Oracle E-Business Suite and Fusion resources and consultants, ensuring that we are providing the best level of functional and technical support to our customer base.

As an Oracle E-Business Suite SME, you will be tasked with ensuring that our Oracle support continues to be delivered efficiently, effectively, and professionally.

This is a flexible role in terms of location, and can be fully remote, or based part- or full-time in our offices in Thatcham, Berkshire, in our offices in Hyderabad, India or in Dubai.

Responsibilities:

• Being Support Revolution’s lead Oracle E-Business Suite SME, overseeing the day-to-day management for Oracle ERP related activities
• You will have at least 20 years’ experience with Oracle E-Business Suite, including Project Management and planning, as well as expert hands-on skills with E-Business Suite Financials, HR and ideally Payroll knowledge and experience
• Experience with Oracle Fusion is a bonus. You will get the chance for hands-on training on Fusion Cloud to expand your knowledge
• Support Revolution is an Amazon Web Services and Microsoft Azure partner. You will get the opportunity to work on Oracle systems based in these Clouds and to learn these technologies
• Leading on the delivery of technical and functional solutions to Support Revolution’s customer base in a timely and hands-on manner
• Working collaboratively with the wider delivery team to ensure that KPIs and SLAs are continuously monitored and achieved
• Management of a team of Oracle E-Business Suite consultants, including regular 121s, monthly, quarterly, and yearly appraisals
• Ensuring that the wider team is led, coached, and developed
• Contributing to wider pre-sales activity, and supporting the sales team in the sales process
• Acting as the Oracle E-Business Suite SME on customer and sales calls
• Ensuring continuous compliance with internal policies and governance
• Ensuring that processes around the Oracle support function are continuously improved

What we’re looking for:

Being an Oracle E-Business Suite SME is essential for this role. Experience in leading and developing a team is needed to succeed, as is an appreciation for working in a high-growth environment. A background in consultancy/a consulting role would be highly beneficial.

• In-depth experience with project and / or team management of Oracle E-Business Suite consultants
• 20+ years hands-on experience with Oracle E-Business Suite is essential
• A strong overall understanding of Oracle products is desirably including OBIEE, OBIA, Hyperion etc.
• Demonstrable experience of running Oracle-based projects
• Previous experience in leading, developing and growing a team of Oracle consultants
• Experience in an Oracle consultancy or in a lead Oracle consultancy position, would be strongly beneficial
• Great communication skills both internally and externally
• A personable, ambitious, and organised personality

On top of the above, we have some core values that underpin our culture and performance:

• Quality - consistently delivering a higher standard of excellence to all internal and external customers. Inspiring confidence through the application of leading-edge technical skills and knowledge
• Ownership - respect, recognition, and empowerment of others; taking the initiative to bring about positive results
• Curiosity – visionary and entrepreneurial thinking to develop and drive forward new ideas. An agile, flexible approach. Seeking new opportunities and driving change within both Support Revolution and our customers’ needs
• Bias for action – knowing what needs to be done and not being afraid to do it. we are motivated by strategic thinking and quick action
• Fairness – we are proud to act ethically and with integrity to all of our internal and external customers, to maintain people’s trust in our business. We believe in giving customers fair value for money, and we provide a working environment where employees have equal opportunities to excellent benefits and working conditions. Our ethical standards and code of conduct are to be upheld by all employees
• Customer commitment – we are passionate about meeting our customers’ needs, and we relentlessly pursue new ways to provide them with the best support available. We are committed to being the very best that we can be
• Positivity – creating a positive work culture that is supportive of others

Benefits and perks:

• 25 days holiday (rising to 30 days with length of service), plus bank holidays, plus your birthday off on us
• An additional annual leave purchase scheme
• Perkbox membership which includes access to discounts and cashback with hundreds of retailers
• Company contributed pension, a competitive sick pay scheme, and a free Employee Assistance Programme
• Incredible length of service rewards including bonuses and paid sabbaticals
• Competitive company incentive programmes, including referral schemes
• Free eye test and flu vouchers
• Regular reviews, training, and career progression to ensure that you have an exciting journey within our company! This includes access to our personalised online training portal
• Flexible working arrangements
• Company beer fridge (yes, free beer!)
• A great company culture with regular social events including our 4 pm club, quarterly team-building days and summer and Christmas events. We also have a dedicated social committee who organise fun office events throughout the year
• Free onsite parking, and an office located next to the train station with easy access to local bus routes and amenities

About Support Revolution:

Support Revolution believes that organisation's are being held hostage by Oracle and SAP; paying too much for software support and maintenance and being forced into unwanted upgrades.

Our mission is to cut our customers’ Oracle and SAP maintenance costs in half, while providing a better quality of service and freeing them from the mandatory upgrade cycle. Our customers are then able to redeploy funds from maintenance to innovation - investing in their own future.

We are a fun, energetic company that likes to reward hard-working employees.

If you are ready to work with a high-growth organisation with a unique twist, come and join the revolution!

You can learn more about the company here, and you can read more about our amazing team here.

Support Revolution does not receive or accept CVs sent by employment agencies, unless they are invited to do so by the Recruitment team. Any unsolicited CVs received will not be eligible for recruitment fees.