Professional Services Specialist - Dubai
Fresha
Posted 2 months ago
Employment Type
Full Time
Location
Dubai
Required Skills
Job Description
About the Company
Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. It is used by 110,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 12 global offices located across North America, EMEA, and APAC.
Responsibilities
- Understand our partners' business requirements, and confidently communicate the Fresha Onboarding approach and project plan.
- Lead the Partner on the onboarding journey, managing expectations, risks, and ultimately accurate go-live dates.
- Provide continuous quality assurance on the Marketplace to ensure this looks good at all times.
Requirements
- Commercially minded, understanding critical needs of Partners onboarding.
- Exceptionally high organizational and time management skills.
- Proficient in Excel and data cleaning an asset.
Preferred Qualifications
- Project coordination experience or certification highly desired.
- Experience working in the Beauty & Wellness sector or previous start-up/scale-up tech company environment an asset.