Remote

Senior Payroll Customer Success Manager - German Speaker

Remote

Posted: 2 months ago
Senior Information Technology Full Time Completely Remote
Tags:
Global Payroll Customer Success Remote Working

About the Company Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance.

Responsibilities

  • Develop deep understanding and expertise for Remote Payroll product(s) and services.
  • Take responsibility for the entire customer journey, and grow them into long term partners with a direct focus on payroll services.
  • Long-term customer relationship management, ensuring the success and satisfaction of payroll customers.

Requirements

  • Extensive expertise in customer-facing roles, preferably in the international Fintech/Payroll/HR tech space.
  • Solid knowledge of global payroll software and tools.

Preferred Qualifications

  • Knowledge of how global organizations and start-ups work.
  • Readiness to work in a fast-paced environment.
  • Understanding and experience with remote working.

Benefits

  • Work from anywhere.
  • Unlimited personal time off.
  • Flexible working hours.

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