Site Reliability Engineer (SRE) - EMEA

Description As a Site Reliability Engineer (SRE) based in EMEA, you will play a critical role supporting our Blockdaemon team by ensuring the reliability, scalability, and performance of our systems and services. You will collaborate closely with cross-functional teams to design, implement, and maintain robust and resilient infrastructure solutions. The ideal candidate is passionate about automation, possesses strong analytical skills, and thrives in a fast-paced, dynamic environment.

Responsibilities

• System Architecture and Design: Collaborate with software engineering teams to design scalable, highly available, and resilient systems. Drive architectural improvements to enhance system reliability and performance.
• Automation and Tooling: Develop automation tools and scripts to streamline deployment, monitoring, and incident response processes. Implement and maintain infrastructure as code frameworks.
• Monitoring and Alerting: Configure and maintain monitoring systems to detect and mitigate potential issues proactively. Define alerting thresholds and response procedures to ensure timely incident resolution.
• Incident Management: Respond to and resolve critical incidents, perform root cause analysis, and implement preventive measures to minimize the likelihood of recurrence. Participate in an on-call rotation to provide 24/7 support as needed.
• Capacity Planning and Performance Optimization: Analyze system performance metrics, identify bottlenecks, and propose optimizations to improve resource utilization and efficiency.
• Security and Compliance: Work closely with security teams to implement best practices for data protection, access control, and compliance with regulatory requirements. Conduct periodic security audits and vulnerability assessments.
• Documentation and Knowledge Sharing: Document system configurations, procedures, and troubleshooting steps. Share knowledge and best practices with team members to foster a culture of continuous learning and improvement.

Requirements

• Proven experience in an independent contributor role working with cloud platform technologies (AWS, GCP, Azure, etc), Infrastructure-as-Code tooling (Terraform, Pulumi, etc), and CI/CD orchestration platforms (CircleCI, Github Actions, etc).
• Proficiency in scripting and programming languages such as Python, Golang, or TypeScript.
• Experience with container and scheduling technologies (e.g., Docker, Kubernetes) and microservices architecture.
• Hands-on experience with monitoring tools like Prometheus, Grafana, ELK stack, etc.
• Excellent problem-solving skills and the ability to independently troubleshoot complex issues.
• Strong understanding of Linux/Unix systems administration and networking concepts.
• Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams.

About the Company Blockdaemon powers the blockchain economy with its suite of industry-leading infrastructure solutions. We are a globally established, ISO-27001 certified partner with extensive protocol coverage, offering technical depth, industry-leading SLAs, 70+ global points of presence through 10+ cloud and bare metal providers, and 24/7 support for an unmatched institutional-grade experience. We provide integrated business solutions to exchanges, custodians, crypto platforms, financial institutions, and developers using our end-to-end suite of blockchain tools, including dedicated nodes, APIs, staking, liquid staking, MPC tech, and more. Blockdaemon provides its customers with the confidence to quickly and easily scale without compromising security or compliance. We are a remote-first, globally distributed team.