Site Reliability Engineer (SRE) - EMEA

Description As a Site Reliability Engineer (SRE) based in EMEA, you will play a critical role supporting our Blockdaemon team by ensuring the reliability, scalability, and performance of our systems and services. You will collaborate closely with cross-functional teams to design, implement, and maintain robust and resilient infrastructure solutions. The ideal candidate is passionate about automation, possesses strong analytical skills, and thrives in a fast-paced, dynamic environment.

Responsibilities

• System Architecture and Design: Collaborate with software engineering teams to design scalable, highly available, and resilient systems. Drive architectural improvements to enhance system reliability and performance.
• Automation and Tooling: Develop automation tools and scripts to streamline deployment, monitoring, and incident response processes. Implement and maintain infrastructure as code frameworks.
• Monitoring and Alerting: Configure and maintain monitoring systems to detect and mitigate potential issues proactively. Define alerting thresholds and response procedures to ensure timely incident resolution.
• Incident Management: Respond to and resolve critical incidents, perform root cause analysis, and implement preventive measures to minimize the likelihood of recurrence. Participate in an on-call rotation to provide 24/7 support as needed.
• Capacity Planning and Performance Optimization: Analyze system performance metrics, identify bottlenecks, and propose optimizations to improve resource utilization and efficiency.
• Security and Compliance: Work closely with security teams to implement best practices for data protection, access control, and compliance with regulatory requirements. Conduct periodic security audits and vulnerability assessments.
• Documentation and Knowledge Sharing: Document system configurations, procedures, and troubleshooting steps. Share knowledge and best practices with team members to foster a culture of continuous learning and improvement.

Requirements

• Proven experience with cloud platform technologies (AWS, GCP, Azure, etc), Infrastructure-as-Code tooling (Terraform, Pulumi, etc), and CI/CD orchestration platforms (CircleCI, Github Actions, etc).
• Proficiency in scripting and programming languages such as Python, Golang, or TypeScript.
• Experience with container and scheduling technologies (Docker, Kubernetes) and microservices architecture.
• Hands-on experience with monitoring tools like Prometheus, Grafana, ELK stack, etc.
• Excellent problem-solving skills and the ability to independently troubleshoot complex issues.
• Strong understanding of Linux/Unix systems administration and networking concepts.
• Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams.