Sr. Machine Learning Engineer

Description Hi there! Are you ready to make a real impact in a dynamic and innovative environment? We're thrilled to invite you to join the Data AI/ML team at Zapier as a Senior Machine Learning Engineer! As a member of our Data AI/ML team, you'll be at the forefront of our AI & Machine Learning initiatives. This is your chance to empower our product, business and engineering teams to leverage AI on a daily basis. You'll play a pivotal role in enhancing Zapier’s machine learning & AI tooling capabilities and influencing the way we build products using these tools. Your expertise will provide invaluable technical mentorship and assistance in scaling our use of AI/ML across the company.

Responsibilities

• Work with Engineering teams to develop and improve ML and LLM models, as well as refine our systems and processes in the space.
• Design, implement, deploy, and improve upon prompting for LLMs with comprehensive evaluation suites to assess model performance and reliability.
• Collaborate with other Data teams to develop ML projects in various sectors of the business.

Requirements

• You have 7+ years of experience working with Machine Learning (ML) in production (with at least 1+ years experience specific to Large Language Models (LLM)).
• Strong applied ML/LLM knowledge with statistical expertise.
• Strong understanding of how LLMs and ML models succeed in a production environment.

Preferred Qualifications

• Familiarity with various prompt techniques for LLM grounding.
• Strong engineering sense with experience in automating ModelOps/DataOps processes.

About the Company Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.