Webflow

Technical Support Associate, EMEA

Webflow

Posted: 3 months ago
Entry Level, Mid Level Information Technology Full Time Completely Remote
Tags:
HTML CSS Zendesk Jira

Description At Webflow, our mission is to empower everyone with development superpowers. We're seeking a Technical Support Associate for the EMEA region, ready to work weekends and bring high-quality customer experiences. You'll troubleshoot, file bugs, and advocate for improvements. Responsibilities

  • Provide high-quality customer experiences.
  • Help customers in support queues.
  • File bugs and troubleshoot product issues.
  • Advocate for customer and product improvements. Requirements
  • Ability to work Wednesday - Sunday.
  • Understanding of HTML, CSS, DNS, or web development/design. Preferred Qualifications
  • Experience with high-touch customer support.
  • Deep understanding of Webflow products. Benefits
  • Equity ownership.
  • 100% employer-paid healthcare.
  • Flexible PTO and sabbatical program. About the Company Webflow is a leading visual development platform, enabling people to build websites visually. We're committed to diversity, equity, and inclusion, building an inclusive global team.

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