Technical Support Associate, EMEA
Webflow
Posted 8 months ago
Employment Type
Full Time
Location
Dubai
Experience
Entry Level, Mid Level
Benefits
Health InsurancePaid Leave
Requirements
HTML,CSS,DNS,Web development,Customer support
Job Description
Description At Webflow, our mission is to empower everyone with development superpowers. We're seeking a Technical Support Associate for the EMEA region, ready to work weekends and bring high-quality customer experiences. You'll troubleshoot, file bugs, and advocate for improvements. Responsibilities
- Provide high-quality customer experiences.
- Help customers in support queues.
- File bugs and troubleshoot product issues.
- Advocate for customer and product improvements. Requirements
- Ability to work Wednesday - Sunday.
- Understanding of HTML, CSS, DNS, or web development/design. Preferred Qualifications
- Experience with high-touch customer support.
- Deep understanding of Webflow products. Benefits
- Equity ownership.
- 100% employer-paid healthcare.
- Flexible PTO and sabbatical program. About the Company Webflow is a leading visual development platform, enabling people to build websites visually. We're committed to diversity, equity, and inclusion, building an inclusive global team.