Winnow

Technical Support Engineer - Mandarin Speaker

Winnow

Posted: a month ago
Mid Level Information Technology Full Time Hybrid: Dubai
Tags:
AI Customer Support SQL

Description Winnow is tackling the $1 trillion problem of food waste through technology, operating in over 70 countries. The Technical Support Engineer role involves frontline support to clients using Winnow's AI tools, aiming for food reduction targets. Responsibilities include daily site performance monitoring, technical problem-solving within specific SLAs, and collaboration with global teams.

Requirements Candidates should have a diploma, excellent English and Chinese language skills, experience in customer support, and strong analytical skills. ITIL Foundation and knowledge of operating systems, hardware/software, and SQL are ideal.

Benefits Winnow offers a competitive salary, wellness hours, paid vacation, health insurance, life insurance, stock options, and a hybrid work environment.

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